Frequently Asked Questions

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🚚 Shipping
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💳 Orders
ℹ General
Orders are processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method.
Once your order ships, you will receive a confirmation email with tracking information. Tracking details may take up to 24 hours to update.
International orders may be subject to customs duties or import taxes determined by your local authorities. These charges are the responsibility of the recipient.
If your package arrives damaged, please contact the shipping carrier directly to file a claim. For assistance, feel free to reach out to our support team.
You may return eligible items within 14 days of receiving your order. Products must be unused and in their original packaging.
Refunds are processed within several business days after the returned item has been received and inspected.
If you need to modify or cancel your order, please contact us as soon as possible. Changes can only be made before the order is shipped.
We accept major credit and debit cards as well as secure online payment providers.
You can reach our support team through the contact page or by emailing contact@shopwithfara.com.

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